Warranty Policy [Apex Sim Racing Products ONLY]
At Apex Sim Racing, we stand behind the quality and performance of our products. We offer a warranty policy to provide you with peace of mind regarding your purchase. Please review our warranty policy below:
1. Warranty Duration: Our products are covered by a warranty for a period of 1 year from the date of purchase.
2. Warranty Coverage: The warranty covers defects in materials and workmanship under normal use and service. It does not cover damage caused by misuse, accidents, improper installation, unauthorized modifications, or any other conditions beyond normal wear and tear.
3. Warranty Claim Process: If you believe your product is experiencing an issue covered under warranty, please contact our customer support team at Support@apexsimracing.com to initiate the warranty claim process. We may request proof of purchase and additional details about the issue you are experiencing.
4. Manufacturer's Responsibility for Shipping (First 30 Days): For the first 30 days from the date of purchase, if your product needs to be repaired or replaced under warranty, the manufacturer will cover the cost of shipping both ways.
5. Customer's Responsibility for Shipping (After 30 Days): After the initial 30 days from the date of purchase, if your product needs to be repaired or replaced under warranty, the customer is responsible for the cost of shipping the item to our designated service center. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe arrival of the product.
6. Warranty Service: Once your product is received at our designated service center, our technicians will assess the issue and perform the necessary repairs or replacement. If a replacement is provided, it will be of similar or better quality and functionality than the original product.
7. Exclusions: The warranty does not cover normal wear and tear, cosmetic damage, damage due to improper use or care, or any damages caused by unauthorized repairs or modifications.
8. Voiding of Warranty: Any unauthorized repairs or modifications performed on the product will void the warranty.
9. Policy Modifications: Apex Sim Racing reserves the right to modify or update this warranty policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or need further assistance regarding our warranty policy, please contact our customer support team at Info@apexsimracing.com. We are here to ensure your satisfaction and provide the necessary support throughout the warranty claim process.
Warranties for all Other Brands [Simagic, Moza Racing, Meca, Momo, OMP etc.]
See Manufactures website for Warranty information